Last updated: October 28, 2025

Welcome to HiHome (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform, mobile apps, and related services (collectively, the “Services”).

1. Information We Collect

• Account Information: Name, email address, phone number, and password when you create an account.
• Property & Search Data: Saved searches, viewed listings, and comparable data you access through HiHome.
• Device & Usage Data: IP address, browser type, device information, and app interactions.

2. How We Use Your Information

• To operate and improve the HiHome platform.
• To generate personalized property insights and analytics.
• To communicate with you about updates or support.
• To comply with legal obligations.

3. How We Share Information

We do not sell your personal data. We may share limited data with:

• Service providers that help us operate our platform.
• Analytics or map providers (e.g., Google Maps, MLSListings) strictly for data visualization.
• Legal authorities when required by law or to protect our rights.

4. Data Security

We use encryption, secure hosting (AWS & Vercel), and access controls to safeguard your data. However, no system is 100% secure, and you share information at your own risk.

5. Your Rights

You may request to access, correct, or delete your data by emailing privacy@hihome.ai.

6. Third-Party Services

Our platform may link to third-party websites or tools (e.g., lenders, agents, or map layers). Their privacy practices are governed by their own policies.

7. Data Retention

We retain data as long as necessary to provide our Services or as required by law. You may request deletion of your account at any time.

8. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a new “Last updated” date.

9. Contact Us

For privacy inquiries, contact us at hi@hihome.ai.